Terms of User
Last updated: February 3, 2026
Effective upon account creation or first use
By creating an account, accessing, or using the Mave platform, you ("Customer") agree to be bound by these Terms & Conditions (the "Terms"), together with any applicable order form ("Order Form") and Mave's Master Subscription Agreement ("MSA"). Collectively, these documents form a binding agreement between Customer and Mave Technologies Inc. ("Mave"). In the event of any conflict, the Order Form and MSA shall govern.
Grant of Access Subject to Customer's payment of all applicable fees and compliance with these Terms, Mave grants Customer a limited, non-exclusive, non-transferable, and non-sublicensable right to access and use the Mave platform solely for Customer's internal business purposes during the applicable subscription term.
Customer Responsibilities Customer is solely responsible for:
All access to and use of the platform by Customer and its authorized users.
Compliance with all applicable laws, regulations, MLS rules, brokerage obligations, and professional standards .
Ensuring all Outputs are reviewed, verified, and approved prior to use.
Customer shall not copy, modify, sublicense, resell, reverse engineer, or otherwise misuse the platform or attempt to derive its source code or underlying systems.
Artificial Intelligence & Outputs The platform utilizes artificial intelligence and third-party language models to generate content, analysis, and responses ("Outputs"). Customer acknowledges and agrees that:
Outputs are generated probabilistically and may be inaccurate, incomplete, or outdated.
Outputs are provided for general informational purposes only.
Mave does not provide legal, financial, compliance, or professional advice.
Customer remains solely responsible for all decisions, actions, representations, and reliance on any Outputs Data Rights & Processing As between the parties:
Customer retains all right, title, and interest in Customer Data and Outputs Customer grants Mave a non-exclusive, royalty-free license to process.
Customer Data solely to provide, maintain, and improve the platform Customer Data is not shared with other customers and is not used to train third-party AI models.
Mave maintains reasonable administrative, technical, and physical safeguards to protect Customer Data; however, Customer acknowledges that no system is completely secure.
Fees; Suspension Fees, billing terms, and payment obligations are set forth in the applicable Order Form. Fees are non-refundable except as expressly stated therein.
Mave may suspend or terminate access to the platform for non-payment, violation of these Terms, or where continued access presents legal, security, or operational risk.
Beta Features Certain features may be designated as beta, pilot, or early access ("Beta Features").
Beta Features are provided "as is", may be modified or discontinued at any time, and are subject to limited warranties and liability as set forth in the MSA.
Disclaimers:
THE PLATFORM AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." MAVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW: MAVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES MAVE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM SHALL NOT EXCEED THE FEES PAID BY CUSTOMER TO MAVE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM .
Governing Law; Venue
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute shall be brought exclusively in the courts located in Toronto, Ontario.
Acceptance BY SIGNING UP, CUSTOMER ACKNOWLEDGES THAT IT HAS READ, UNDERSTOOD, AND AGREES TO BE BOUND BY THESE TERMS, THE ORDER FORM, AND THE MSA.